For this reason we ensure that all of our international sales staff have the opportunity to follow a client relationship all the way from first customer enquiry up to signing off the equipment as commissioned.

As a junior sales engineer with Dando for three years, Quentin Dulake has gained a great deal of experience in the specification and fitting-out of water well drilling rigs and equipment. Recently, he had the opportunity to put all the pieces of this complicated puzzle together during a two-week trip to Burkina Faso, along with seasoned traveler, senior commissioning and training engineer, Anders Dahlsberg to commission a Dando Watertec 10 and provide a full training course.

This was a project that I have been working on for the last 19 months and to finally see it through to completion was extremely rewarding. From the initial customer contact, through the specification stages and to finally see the rig, tools and a newly trained drill crew embark on an ambitious programme put all of the hard work by our admin, design and manufacturing teams into context.

The crew that we trained in the Barsalogho region of Northern Burkina Faso will go on to drill 100 water wells over the next 24 months which will, in total, provide 200,000 people with clean, safe water. Seeing the difference that something as fundamental as drinking water can make to a community has given my work with Dando an entirely new aspect.